PRIVACY POLICY

Jewels of the Kimberley is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy outlines how we collect, use, disclose, and manage your personal information.

1. Collection of Personal Information

We collect personal information that is reasonably necessary for our business functions and activities. The types of personal information we may collect include:

  • Name

  • Postal and delivery address

  • Phone number

  • Email address

  • Date of birth

  • Payment information

  • Transaction details

  • Username and password

We collect this information directly from you when you:

  • Interact with us over the phone, in person, or online

  • Fill out forms during account registration

  • Participate in surveys or questionnaires

  • Subscribe to our mailing list

  • Apply for a position with us as an employee, contractor, or volunteer

We may also collect personal information from third parties or through publicly available sources, for example, from marketing providers or professional services advisors.

2. Use of Personal Information

We use your personal information for various purposes, including:

  • Providing you with information or services that you request from us

  • Delivering a more personalized experience and service offering

  • Improving the quality of the services we offer

  • Internal administrative purposes

  • Marketing and research purposes

We may also use your personal information to comply with legal obligations and to protect our rights and the rights of others.

3. Disclosure of Personal Information

We may disclose your personal information to third parties in circumstances where you would reasonably expect us to disclose your information. For example, we may disclose your personal information to:

  • our affiliated or related companies, including entities within Jewels of the Kimberley;

  • our contractors, service providers and other third parties that supply products or services to us (including our technology and data analytics providers, marketing, advertising, trend analysis and feedback collection providers, payment processors, shipping and distribution providers, event organisers, and other business or administration service providers);

  • other entities as required or authorised by law, court order or regulatory requirement (for example, government agencies, regulatory bodies and law enforcement agencies);

  • our professional advisers (including legal, tax consulting, and accounting firms, auditors, insurers, insurance brokers or business consultants);

  • third party service providers for fraud detection and security detection, or to prevent payment fraud; and

  • any other person or organisation that we notify you about.

If you post information or other content to public sections of our websites or to our social media sites, you acknowledge that the information or content may be viewed by the public and/or users of the relevant website or social media site.

Some of these third-party service providers may be based in or have servers located outside of Australia. Where we disclose your personal information to third parties overseas, we will take reasonable steps to ensure that data security and appropriate privacy practices are maintained.

4. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee its absolute security.

5. Access and Correction

You have the right to access and correct your personal information held by us. To do so, please contact us using the contact details provided below. We will require proof of your identity and full details of your request to process your complaint. Please allow up to [insert] days for us to respond to your complaint.

6. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website.

7. Contact Us

If you have any questions or concerns about how we handle your personal information or this Policy, you can reach out to us through the following methods:

By using our services, you consent to the collection, use, and disclosure of your personal information as outlined in this Privacy Policy.