We understand that your jewellery is an investment, so it is important that you look after your piece for yourself and future generations to enjoy.
We recommend that your Jewels of the Kimberley piece is cleaned professionally once a year, and our knowledgeable and experienced staff are best equipped to perform this service for you. We offer a lifetime complimentary clean and check service on all items we manufacture and sell.
When storing your jewellery please use the packaging we have presented them in to ensure they cannot be damaged.
Please refer below for more information about the best way to care for your beautiful new piece from Jewels of the Kimberley.
It may not always be convenient for you to visit our studio, so we recommend using the following method when cleaning your diamonds at home. Simply use a solution of warm water with 10% non-moisturising dishwashing liquid. With a very soft bristled toothbrush gently scrub your diamonds, gold and platinum. Rinse thoroughly and dry immediately with tissues, and if possible a hairdryer.
Please note that this method is not suitable for pearls and most precious gemstones. We recommend this method for diamond pieces only.
We love our pearls and we want you to love them too! Protect your pearls by storing them separately from other jewellery – preferably in a soft pouch or a lined jewellery case. Apply all skin creams, make-up, hair sprays and perfumes before wearing your pearls.
Always remove your pearls when swimming, gardening and showering.
Cleaning pearls is not complicated. After you wear them, just wipe them off with a soft cloth, which can be dry or damp. This will prevent dirt from accumulating and keep perspiration, which is slightly acidic, from eating away at the pearl nacre.
Strands should be checked regularly and may occasionally need restringing. We offer a complimentary restringing service for all Jewels of the Kimberley strands. Please see our repairs and services guide for further information.
Gemstones are beautiful and delicate stones that require great care to maintain long term quality. Try the master jewellers’ tips to cleaning and storing your precious gems.
Most precious gemstones are reasonably hardy and can really benefit from regular cleaning. Sapphires, Topaz, Aquamarine, Amethyst, Peridot etc can be cleaned with warm water and a soft brush. Occasionally gemstones such as Emeralds, Rubies and turquoise contain oils and cleaning can remove these oils and dry out the stones. If you’re not sure it’s best to consult a master jeweller for a professional clean. We would welcome the opportunity to clean your precious gems and assist you with best practice methods you can use at home.
Caring for doublets or triplets is a little different to caring for solid opals. Because doublets and triplets consist of multiple layers glued together, prolonged exposure to water will eventually cause lifting between the layers and the infiltration of water. A doublet or triplet will take on a ‘foggy’ or grey appearance if this happens.
This does not mean your opal will be ruined if you wear it in the shower once or are caught in the rain. It takes prolonged exposure to cause water damage. To clean, never soak or immerse, wipe with a damp soft cloth and mild detergent. For a deeper clean, always seek professional advice.
Omega neckpieces are often referred to as ‘occasional pieces’. They are fairly strong but can be damaged easily if they are not cared for in a proper manner. The omega should always be removed before sleeping, exercising and showering. Please also take care not to catch it on your garments. They may also misshape through impact, pressure or pulling (and this is usually irreparable).
To ensure they always look their best, take care to store them flat and separately from other pieces, in the packaging provided by Jewels of the Kimberley.
Neoprene is a special type of rubber, which is hard wearing and can be cleaned easily with a dry or damp cloth. Heat and perspiration can cause neoprene to become hard.
Chemicals such as chlorine and dimethicone, (found in some hair products, moisturisers, sunscreens and perfumes) will cause damage to neoprene. Avoid showering, swimming and contact with these substances to ensure the longevity of your piece.
Over time it is natural for sterling silver to tarnish. Salty air, sunlight, water, humidity and various chemicals can rapidly speed up this process. To prevent tarnishing, silver should be kept absolutely dry.
To clean silver, use a good quality silver jewellery cleaning cloth. These are available at our studio or online.